FAQ
1. What household products do you sell? We offer a wide selection of everyday home essentials: kitchen tools & gadgets, small appliances, storage & organization, cleaning supplies, home decor accents, bedding basics, bath items, and more – practical items to make your home function better and look great.
2. Where do you ship? We ship to all 50 US states, including Alaska, Hawaii, and Puerto Rico. International shipping not available at this time.
3. What are your shipping options and times? Choose the speed that suits you:
- Express Shipping (3-6 business days): $20 – Fastest with priority handling and tracking.
- Free Standard Shipping (7-14 business days): $0 – Free on every order, no minimum required (our most popular choice!).
- Standard Shipping (7-14 business days): $10 – Economy option for slower delivery.
Times are estimates based on business days (excluding weekends/holidays) and may vary due to carrier delays. All orders include tracking.
5. What is your return policy? We offer hassle-free returns within 30 days of delivery if the item is unused, in original condition, with tags/packaging intact. Contact us first for approval and return label instructions. Customer pays return shipping unless the product is defective or damaged (we cover it and send a replacement).
6. Are your products high quality and authentic? Yes – we partner with trusted suppliers and brands to bring you reliable, durable household goods. No cheap knock-offs; focus on value and longevity for everyday use.
7. How do I track my order? Once shipped, you'll receive a tracking number by email. Track easily on the carrier's site (USPS, UPS, FedEx, etc.).
8. Do you offer promotions or deals? Absolutely! Check our homepage for current sales, bundle deals, and flash offers. Subscribe to our newsletter for exclusive discounts and new arrivals.
Still have questions? We're here to help – reach out via contact form or email at support@conex365.com. Your home deserves the best!
